Bots can send new employees all the required guides, and documents they need to go through. In the form of a natural conversation, chatbots can ask new employees questions to fill in different forms and required docs more engagingly. The chatbot can assist with answers to all the questions and help with any information. Don’t […]

They can be used to respond to straightforward inquiries like product recommendations or intricate inquiries like resolving a technical problem. In sales and marketing, chatbots are being used more and more for activities like lead generation and qualification. Practical knowledge plays a vital role in executing your programming goals efficiently. In this module, you will […]

You want to know which are the popular interactions, discover the busiest moments, track the number of messages or users in a given frame of time. To do so, an archive of all past chats, errors, and failures should be recorded and downloadable to monitor and provide insights into the customer experience. An increasing number […]